The essentials
Manager engagement fell from 30% to 22% in three years, and managers are linked to most team engagement gaps.
Manager engagement fell from 30% to 22% over three years. The decline coincides with managers taking on broader responsibilities, which reduces the time they can spend supporting their teams.
An estimated 70% of engagement gaps between teams are linked to managers. The available information does not specify the methodology or sample behind this estimate.
Separately, active manager support is a major factor in whether teams adopt new AI tools.
The facts do not establish a single cause for the decline or describe measures employers have taken in response.
Other ways to read this story.
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Engagement decline tracks alongside expanding manager workloads and duties
Viewed as a trend, the drop from 30% to 22% over three years coincides with managers being asked to take on broader responsibilities. The facts link this wider role to less time for supporting teams, suggesting a possible connection between the two developments. The available information does not indicate whether the decline will continue.
Manager influence appears central to team differences and AI adoption
Viewed through team outcomes, managers stand out as a key variable. An estimated 70% of engagement gaps between teams are associated with managers, and active manager support is a major factor in adopting new AI tools. From this view, supporting managers may be a lever for both engagement and technology uptake, though the facts do not specify which interventions would be effective.