Event / Security

Crédit Agricole System Outage

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Updated

Crédit Agricole accidentally sent an internal test notification to 11 million users of its Ma Banque application on June 9, 2026, causing the application and website to become inaccessible due to the notification surge.

1 reported locations
Geography of the reported facts
  1. France

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2026-08-16 to 2026-11-13 · UTC publication dates

Coverage begins 10 Jun, 11:36 UTC

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What happened

The facts
  1. Crédit Agricole application outage caused by surge in login attempts

    The unexpected surge in simultaneous login attempts triggered by the errant test notification caused the Ma Banque application and website to become inaccessible. Customers could not access the application and several bank branches became unreachable by phone. Crédit Agricole confirmed that information systems were not compromised.

    1 corroborating report

  2. Crédit Agricole sent test notification to 11 million users due to developer error

    A developer named Cédric at Crédit Agricole accidentally sent an internal test notification reading "Test cedric" to approximately 11 million users of the Ma Banque mobile application on June 9 at 4:30 PM. The developer intended to test the internal notification system but mistakenly triggered the external send instead.

    1 corroborating report

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