Four groups file human trafficking complaint against delivery firms
Four groups filed human trafficking complaint against Deliveroo and Uber Eats over delivery worker conditions in France.
Event / Security
Deliveroo Uber Eats Labor Trafficking
French worker advocacy associations filed a criminal human trafficking complaint against food delivery platforms Deliveroo and Uber Eats, alleging systematic exploitation of precarious immigrant workers earning approximately 1,480 euros monthly for 63-hour work weeks. The complaint was filed with Paris prosecutors, with associations also issuing formal demands to cease discriminatory practices and threatening class action litigation. Both platforms deny the allegations and cite compliance with labor agreements.
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2026-08-18 to 2026-11-15 · UTC publication dates
Coverage begins 23 Apr, 09:37 UTC
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What happened
Four associations file human trafficking complaint against Deliveroo and Uber Eats
Four associations supporting food delivery workers—Maison des livreurs à Bordeaux, Maison des coursiers à Paris, and associations AMAL and Ciel—filed a criminal complaint for human trafficking against delivery platforms Deliveroo and Uber Eats with the Paris prosecutor's office. The complaint alleges that the platforms' economic model is based on exploiting precarious, largely immigrant workers in degrading working conditions for subsistence wages.
France has between 70,000 and 100,000 food delivery workers
Estimates of the number of food delivery workers in France range from 70,000 to over 100,000 workers, depending on the source.
Uber Eats and Deliveroo deny human trafficking allegations
Uber Eats stated in a statement that the human trafficking complaint has no factual basis. Deliveroo contested the allegations vigorously, rejecting any comparison of its business model to exploitation or human trafficking situations.
Associations demand Uber Eats cease discriminatory practices within 30 days
Médecins du Monde and the four associations issued a formal demand to Uber Eats to cease discriminatory practices based on economic vulnerability and algorithmic discrimination—the opaque automated system determining delivery assignments and tariff rates. The demand threatens a class action lawsuit in Paris civil court if Uber Eats does not provide satisfactory response within 30 days.
Food delivery workers earn 1,480 euros monthly for 63 hours weekly
According to a 2025 study by Médecins du Monde and research centers surveying 1,000 delivery workers in France, delivery workers average 63 hours per week for 1,480 euros gross monthly income. The study found that 98% of workers were born abroad and 64% lack legal residence status. Individual workers reported earning as little as three euros net for deliveries covering 15-20 kilometers by bicycle.
Deliveroo applies minimum hourly rate agreement from April 2023
Deliveroo states that it applies an April 2023 agreement guaranteeing delivery workers a minimum hourly rate of 11.75 euros, in response to allegations of worker exploitation.
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