Event / Politics

Starbucks Korea Advertisement Controversy

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Starbucks Korea faced public backlash over an advertisement referencing the 1980 military crackdown on pro-democracy protesters. In response, the company announced unprecedented simultaneous store closures and mandatory historical training for all staff on June 22, followed by similar training for senior executives.

2 reported locations
Geography of the reported facts
  1. South Korea
  2. Gwangju, South Korea

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2026-08-16 to 2026-11-13 · UTC publication dates

Coverage begins 15 Jun, 15:03 UTC

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What happened

The facts
  1. Starbucks Korea announces closure and mandatory history training for staff

    Starbucks locations in South Korea will close at 3 PM on June 22 for three hours of mandatory history training for employees. This marks the first simultaneous closure of Starbucks stores in South Korea since the chain's arrival in 1999, though some locations in airports will remain open. The training will cover the historical significance and social sensitivity of the May 18 uprising.

    1 corroborating report

  2. Shinsegae president and executives to undergo social sensitivity training

    Shinsegae Group president Chung Yong-jin and senior executives from the company's subsidiaries will undergo mandatory social sensitivity training two days after the Starbucks staff closures. The training will be led by professor Koo Jeong-woo from Sungkyunkwan University's sociology department, who will teach attendees about the meaning of social sensitivity and the ability to adjust behavior appropriately in society.

    1 corroborating report

  3. South Korean president condemns Starbucks advertisement as disrespectful to democracy activists

    South Korean president Lee Jae-myung expressed outrage at the Starbucks campaign, stating it turned the pro-democracy movement into mockery. He said he was shocked by what he described as inhumane and shameful conduct, calling for the company to be held accountable for the offensive advertising.

    1 corroborating report

  4. Starbucks Korea apologizes for controversial advertisement referencing 1980 military crackdown

    Starbucks Korea, operated by Shinsegae Group, apologized for a promotional campaign that presented May 18 as "Tank Day" to promote reusable cups. The campaign sparked public outrage because it evoked the military tanks used against pro-democracy protesters in Gwangju in 1980. Shinsegae stated the campaign was developed with AI consultation and that employees did not recognize its problematic nature until after public backlash. The company reported that some managers approved the campaign without reviewing the materials.

    1 corroborating report

  5. Starbucks Korea experiences significant sales decline following boycott calls

    Following boycott calls and public backlash over the controversial advertisement, Starbucks Korea reported substantial sales decline across its locations. The negative response from consumers reflected widespread disapproval of the campaign's reference to the 1980 military crackdown on pro-democracy protesters.

    1 corroborating report

  6. May 18 Uprising commemorates 1980 pro-democracy crackdown in Gwangju

    May 18 is a national holiday in South Korea commemorating the 1980 pro-democracy uprising in Gwangju, where military forces killed hundreds of pro-democracy protesters. The date is significant in South Korean history as a marker of the struggle for democratic freedoms.

    1 corroborating report

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