Deliveroo and Uber Eats reject trafficking and exploitation allegations
Deliveroo and Uber Eats deny trafficking and exploitation allegations from French advocacy groups.
Event / Security
Deliveroo Uber Eats Labor Complaint
French delivery worker advocacy groups filed criminal complaints against Deliveroo and Uber Eats in April 2026, alleging systematic exploitation of vulnerable workers including immigrants without legal status through undignified conditions and survival-level wages. Workers reported averaging 63 hours weekly for approximately 1,480 euros monthly gross income. Civil class action lawsuit also filed against Uber Eats for alleged algorithmic and economic discrimination. Both platforms denied allegations.
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2026-08-18 to 2026-11-15 · UTC publication dates
Coverage begins 23 Apr, 09:37 UTC
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What happened
Delivery worker advocacy groups file class action discrimination suit against Uber Eats
Following the criminal complaint, advocacy groups filed a formal notice of intent to pursue a class action civil lawsuit against Uber Eats for discrimination based on economic vulnerability and algorithmic discrimination—the automated assignment of deliveries and setting of rates through opaque algorithmic systems. If Uber Eats fails to provide satisfactory response within 30 days, the case will be brought before the Paris judicial court, with individual workers potentially joining the collective action for damages.
Delivery platform workers average 63 hours weekly for 1,480 euros monthly
According to a 2025 survey by Médecins du Monde and research centers covering approximately 1,000 delivery workers in France, workers average 63 hours per week for 1,480 euros gross monthly income. The survey found that 98% of workers were born abroad and 64% lack residence status. Plaintiffs cite specific examples of workers cycling 15-20 kilometers for three euros net payment per delivery.
Uber Eats denies trafficking complaint allegations
Uber Eats issued a statement asserting that the trafficking complaint lacks any factual foundation and that the company learned of the complaint through media reports. The company disputed the allegations against it.
French delivery worker advocacy groups file trafficking complaint against Deliveroo and Uber Eats
Four associations supporting delivery workers—including the Maison des coursiers in Paris and Maison des livreurs in Bordeaux, along with AMAL and Ciel associations—filed a criminal complaint with the Paris prosecutor's office on April 23, 2026, accusing Deliveroo and Uber Eats of human trafficking. The complaint alleges that the platforms' economic model exploits precarious labor, primarily consisting of immigrant workers, in undignified working conditions for survival-level wages.
Deliveroo denies trafficking allegations and rejects exploitation accusations
Deliveroo issued a statement denying allegations of human trafficking and exploitation, stating it rejects any characterization of its model as exploitative or involving human trafficking. The company asserted it applies an April 2023 agreement guaranteeing delivery workers a minimum hourly rate of 11.75 euros.
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2 alternative perspectives
French advocacy groups allege trafficking and discrimination by delivery platforms
French advocacy groups allege trafficking and discrimination by Deliveroo and Uber Eats in class action complaints.